Opus Press Releases
New Estate Agents gone crazy?!
"At first people thought we were mad! But when they think about it they realise how much we know about our city, our area and our profession they realise that it's a good move"
Paula Matthews and her team are defying the doom and gloom merchants and using many years experience in sales, marketing and estate agency to set up OPUS ESTATE AGENTS. Opus are proud that they offer unparalleled customer service to their sellers and buyers. "Following redundancy Paula say's I realised I didn't want to do anything else, I am passionate about people and their property.I realised that there was a gap in the market for real one to one service - lots of the more established agencies became complacent when times were good. Our customers will know that they have one person to deal with from the first evaluation to handing over their keys. We will also know all about each other clients so that customers will always be chatting to a knowledgeable and informed person. Good customer service is the key in a challenging market."
We spent many months planning and researching before launching our agency."We will be handling properties all over the city but our particular area of expertise is the West side where we live and work. We are very experienced and comfortable when it comes to sales and marketing, whether we are working with a one bedroom flat or a six bedroom detached house."
So what makes US different from our competitors "Offering a real personal service, listening to our customer needs and offering honest advice, with realistic valuations for sellers and realistic viewings for buyers," says Paula. "Also we can put our customers in touch with whoever they need from helping them organise their EPC to surveyors, solicitors, or removal firms. We also have contacts with reliable builders and electricians so potential buyers have realistic costings before they put in an offer. We are a one stop shop. Additionally we prefer to handle all viewings ourselves so viewings are convenient for both seller and buyer. Of course we also offer competitive fees and unparalleled market knowledge which is why we have had considerable interest from sellers even before we launched!"